The Intriguing Story of LabMD – Part 3

The Intriguing Story of LabMD – Part 3

In Parts 1 and 2 of this series, we’ve chronicled the fight between LabMD and the Federal Trade Commission (FTC), a large Federal agency charged with protecting consumers from unfair practices. In this article, we examine a recent FTC decision and a subsequent holding...
The Intriguing Story of LabMD – Part 2

The Intriguing Story of LabMD – Part 2

In Part 1 of this series, we began to tell the story of how one simple breach of a single rule by a single employee sank a $4 million per year company called LabMD, and how the breach triggered very expensive – and extensive – litigation. As LabMD dealt with its new...
The Intriguing Story of LabMD – Part 1

The Intriguing Story of LabMD – Part 1

This is a rather different story of a cyber breach than what we usually write about. Instead of a company pitted against an unknown hacker whose identity will probably never be known, this one is about the cyber fight of one company, LabMD, with another, Tiversa. It...
Directors and Officers On the Hook For Breach-Related Mismanagement

Directors and Officers On the Hook For Breach-Related Mismanagement

In response to a security breach in 2000 at the State Department, then Secretary of State Madeleine Albright told her staff, “I don’t care how skilled you are as a diplomat, how brilliant you may be at meetings, or how creative you are as an administrator – if you are...
Penetration Tests

Penetration Tests

To offer maximum value to our insureds and stand out from the competition, we as insurance professionals need to do more than just offer our clients good coverage. We also need to help them with the bigger risk management picture. For example, you may sell your client...
Overcoming Client Objections to Cyber Coverage – Part 1

Overcoming Client Objections to Cyber Coverage – Part 1

“Cyber Liability… What is that, exactly? Do you mean data breach insurance? That has something to do with technology, right? Like, internet insurance?” These were some of the questions we saw in the early years of cyber liability products. Today though, the...